Transportation

Send an email to: BeaconConnect@GoBeacon.com

Your child's assigned bus will be available in the Infinite Campus portals. Navigate to More > Transportation. 

Example:

The example above shows that the student is on bus route 26 for the High School.

The example above shows that the student is on bus route 26 for the CGS Upper School "CGS-U-26"

In the BC Family App, the routes are listed starting with the route number, followed by AM or PM and then the school name.

In the first example, the route would display as 26 AM T1-METHUEN HIGH (You can ignore the T and number after it.)

In the second example, the route would display as 26 AM T3-CGS UPPER (You can ignore the T and number after it.)

You can select both the AM and PM routes.

Contacts flagged as guardians in Infinite Campus will be able to sign up for notifications. The secretary in your school can update contact information in Infinite Campus.

• Ensure that notifications are enabled on your device.
• Contact us at beaconconnect@gobeacon.com.
• Please include the phone number associated with your account and your school district when reaching out.
• If you are able to take screen shots of the zones and routes you follow on the app are helpful for our support staff. You can send those to beaconconnect@gobeacon.com as an attachment.

• Contact support at beaconconnect@gobeacon.com.
• If the phone number on file does not match, you will need to contact your school's secretary. Note: The help desk cannot make changes to your phone number. All updates must be approved and processed by your school.

• The app has a 16-second delay between the actual location of the bus and the live update displayed in the app. This is normal and part of the system’s tracking process.
• Notifications may be delayed due to the GPS 16 second delay.

• The App will allow you to setup timeframes between the routes start and end time. However, we suggest you use the entire route time in the case the bus is early or late.
• If you create a notification time beyond the routes scheduled timeframe you will not receive a notification.

We recommend at minimum a half a mile from your stop. This is to ensure that the delay of the GPS still pings inside of the zone and sends you a notification.